TERMS AND CONDITIONS - NOVEMBER 2003
AS IT IS OUR CUSTOMERS WHO KEEP US IN BUSINESS ALL ORDERS WILL BE COMPLETED AS SOON AS POSSIBLE AND, APART FROM WHEN WE ARE CLOSED FOR HOLIDAYS ETC., MOST ORDERS WILL BE COMPLETED AND SENT WITHIN SEVEN DAYS OF RECEIPT.
IN ANY EVENT, ALL ORDERS WILL BE COMPLETED AND SENT WITHIN 30 DAYS OF RECEIPT.
COOLING OFF PERIOD
PROVIDING YOU HAVE QUOTED THE CORRECT PHOTOGRAPH NUMBER/S ON YOUR
ORDER THEN, IF, FOR ANY REASON, YOU ARE NOT SATISFIED WITH YOUR PHOTOGRAPHS YOU
HAVE THE RIGHT TO CANCEL YOUR ORDER WITHIN SEVEN WORKING FOLLOWING THE DAY
OF RECEIPT. SIMPLY RETURN THE PHOTOGRAPHS TO US, USING THE ENVELOPE THEY
WERE SENT IN, AND WE SHALL REFUND THE COST OF YOUR PHOTOGRAPHS INCLUDING
ANY POSTAGE YOU PAID FOR RECEIVING THEM.
THE COST OF THE POSTAGE FOR RETURNING ANY PHOTOGRAPHS MUST BE MET BY THE CUSTOMER.
DAMAGED OR FAULTY GOODS
IF THE PHOTOGRAPHS THAT ARE RECEIVED ARE DAMAGED OR NOT AS DESCRIBED
PLEASE RETURN THEM TO US AND WE SHALL, AT YOUR REQUEST, EITHER REPLACE
THEM WITH NEW PHOTOGRAPHS AND REFUND THE POSTAGE YOU HAVE HAD TO PAY IN
RETURNING THEM OR REFUND THE TOTAL COSTS YOU HAVE INCURRED IN ORDERING THE
PHOTOGRAPHS AND RETURNING THEM. THIS DOES NOT AFFECT YOUR STATUTORY
RIGHTS.
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© Action Shots Photography 2002